Sepcon Reviews

View our latest customer reviews. All reviews on this site are genuine.

We had Kenneth here this morning servicing our peculation unit , he was very efficient and very friendly and would highly recommend him. Kind Regards John and Anne Moran Dunboyne, Co. Meath

Sorry for late reply delighted with service guy really was helpful and really knew about system in great detail thank you Sent from my iPad Ken OToole Lucan Co. Dublin

Hi, Barry was here with us today and serviced the system. I was very happy with him and he was very helpfull. Claire O'Donoghue Rathangan, Co. Kildare

Hi folks, Just a quick note to say thanks a million for your help with this. We were in the horrors when we realised that the system was completely out of action (we only moved in last week!) but Kenneth got it sorted in no time. It would seem that the last residents were less than careful with what they flushed and I feel bad that your engineer had to deal with what must have been a less than pleasant job. Thanks again - you might let me know what the procedure is for setting up a regular service agreement with yourselves - do I just ring on an annual basis to arrange or is it based on a contract that we need to set up? Thanks again for everything, Celine Cloghan, Co. Offaly

Many thanks for the prompt and professional service!  Will definitely be contacting Sepcon again if any help needed with our terrible Biocycle system!! Thanks again, John and Orlagh Sweetman Skerries, Co. Dublin

Hi, Excellent service and i would highly recommend sepcon to people. Both Stephen and Kenneth were lovely to deal with and very efficient and nice. Thanks i will use Sepcon again. Thanks, Marita Balbriggan, Co. Dublin

Hi There Extremely happy with the service. Barry was great and sorted out the issue quickly and thoroughly. Thank you so much. Kindest regards Emma Madigan Stepaside, Co. Dublin

Thank you for the prompt and timely response to this service request. Technician showed up as advised and carried out the work in a professional and informative manner. Best Regards Chris Duggan Moycullen, Co. Galway

Hi Kevin arrived on site and as soon as I spoke to him I was at ease given his knowledge and professionalism. He has every part needed to complete the job and nothing was a hassle. I was amazed at how smoothly the job ran. Many thanks for a job very well done! Martin Roche Loughrea, Co. Galway

Just to say that the service from SEPCON on every aspect of the job was outstanding and faultless and to say many thanks to all concerned. LEO O'GRADY Trim, Co. Meath

Very helpful engineer who explained what he was doing as he went along. Extremely happy with the service from my first contact to the end of the  site visit Joe Federico Ballina, Co. Tipperary

Very professional clear in explanation no problems with service Thank you Mary Shanahan Ashbourne, Co. Meath

We found Sepcon very professional to deal with and the whole process very efficient. M Clancy, Rathmichael, Co. Dublin

Thank you for servicing our waste management system & replacing the pump, we found Sepcon very professional to deal with and the whole process very efficient. We would highly recommend Sepcon’s services. Annemarie & Richard Spencer – Rush, Co Dublin

Good morning, Thank you for the prompt and professional service carried out by your service engineer Kenneth Davis. I would have no hesitation in recommending Sepcon to my neighbours and friends. Yours sincerely, Carl J.Davidson Glencullen, Co. Dublin

Hi Sepcon Service Team, A member of your team, Kenneth, serviced my system today. I'm extremely pleased with the job he did and intend to remain with Sepcon in the future. Regards, Gerry. The Ward, Co. Dublin

Thanks For sorting out the problem with my puraflow unit. The process and timing from start to finish was very professional. At all times Sepcon kept in contact with me and solved the problem quickly. Regards, Damien Byrne Thurless, Co. Tipperary

Hi, David Scott of Kildare here, I have just received a service on my Biocycle septic system from your engineer Kenneth. I wish to say that I am very happy with the service and that the system is now running better than ever. Kenneth was extremely thorough and checked all aspects of the system repairing/replacing everything required. All achieved with a minimum of fuss and the maximum of efficiency. I fully commend Kenneth, his professionalism, and courtesy. He is a absolute credit to your company.  Regards, David Co. Kildare

I found the company to be efficient and reliable. Kenneth who called to us, was polite, informative and helpful. The fact that he went to the bother of finding out for me the name of a local company that could empty my septic tank, impressed me and I am sure saved  me a lot of time. I would be happy to supply a reference. Louise Wardell Ashford, Co. Wicklow

Very efficient and thorough. R Lawler, Sallins, Co. Kildare

To whom it concerns, Just a quick note to say we were very pleased with the service today. Kenneth called out and carried out diagnostic & service in a very efficient manner. Much obliged. Kind Regards, Sinead Kilmacanogue, Co. Wicklow

Feedback The service was excellent. Kevin arrived spot on time and had all the equipment for the job, fitted pump, blower, alarm, external box, tools etc. The rewire to the unit was done expertly and all rubbish removed. He is a lovely, genuine and very knowledgeable engineer who explained the full installation and the operational side of it. I am thrilled with the service from Sepcon and wish to compliment Kevin on his excellent work. Maurice Crowley Ballaghdereen, Co. Roscommon

To whom it concerns: I was quite pleased with the service carried out.  From initial contact and responsiveness, the experience has been positive. The service engineer Kenneth gave adequate advance notice as advised, and arrived on time. Kenneth's attention to detail was appreciated, and I will use Sepcon for future services. Regards, Gearóid. Inverin, Co. Galway

Hi, Just had service and repair carried out. Very happy with the service , efficient and polite and no mess. All good. Thank you David Allcutt Swords, Co. Dublin

Hi there The level of service that Kenneth provided was fantastic. Kenneth arrived punctually and worked continuously until the job was complete. On completion of the job, Kenneth provided an explanation of what was wrong with the system, what had to be replaced and what needed upgrading. Kenneth is a great asset to the company and offers a good service. Regards Grant Halcomb Maynooth, Co. Kildare

Kenneth did a great job would recommend him every time .. C. Kilnsella Gorey, Co. Wexford

Hi I was very pleased with the service of the biocycle. The technician was very efficient and neat. He was very polite and patient. He took the time to check and clean everything ensuring it all functioned satisfactorily. Thank you. I will be recommending him to my neighbors. Judith Lenehan, Sandyford, Co. Dublin

Hi there I'd like to thank you most sincerely for an excellent job done today. The engineer who fixed our system was extremely conscientious, very pleasant and professional. The lady who handled my telephone calls was courteous and highly efficient at diagnosing precisely what our problem was. She then called back as promised and arranged a call out at such short notice. I would have no hesitation in recommending your company. Yours sincerely Philip McCabe Dunboyne, Co. Meath

From speaking with my wife ‘a perfect gentleman and job carried efficiently and effectively’ Many thanks D Timahoe, Co. Kildare

Morning Ken, Thank you so much for your help on Friday. Tell Kenneth thanks so much for what he did for us yesterday. We won't put wet wipes down the loos. Hope we don't need to call on you for another 10 years!! Many thanks again. Susan Kearns. Kilpeader, Co. Wicklow

Very happy with the service. Kenneth was happy to explain any issues I had. Regards Brian Navan, Co. Meath

Hello folks, I just want to say that your man Kenneth was very helpful today, arrived on time, did the job and got my tank up and running again. He worked hard through horrible rain and never stopped from the time he arrived. He’s a great worker and a good man at his job. I’m very happy with the service you have provided me with today, thank you Regards Declan Leonard, Portlaoise, Co. Laois

I wish to confirm that your service and Engineer were excellent. Regards Part Canning, Oranmore, Co. Galway

12 months ago , Sepcon replaced controller, pump and blower is the catastrophe that was my inherited mini-bio. Since then not one issue and literally a year to the day a reminder phone call that a service was due. This was completed yesterday and everything working perfectly. Cant put a value on peace of mind after near 10 years of dealing with the worst kinds  of problems ! Highly recommend Sepcon for service and professionalism Eoin Mac Elhinney Ratoath, Co. Meath

Hello, Just a quick email to say many thanks for having an engineer around so quickly. Also, we wish to compliment the engineer who came onsite. He was prompt, efficient, and very approachable - something which is sometimes in very short supply when getting a problem resolved. We would certainly use and recommend Sepcon for any future issues we may have with our Puroflo system.   Kind regards, Alleyn Cibwat Portarlington, Co. Laois

Hello, I would just like to say that we are very satisfied with the work carried out on our Klargester Biodisc sewage treatment tank. Thanks, Donal Carroll Kilcullen, Co. Kildare

To whom it concerns, Site visit with Ken was very comprehensive and informative of job to be completed. Thanking you. Mary Shanahan Ashbourne, Co. Meath

Hi Sepcon Service Team, Just wanted to say that Cathal arrived on site as advised on time.  Service carried out was very professional and we are very happy with the service we received. Thanks and Regards David Everson
Ardcavan Lane, Co. Wexford

Hi, I found Kenneth was very friendly and very good at his job. Sepcon done everything I expected from them. I will definitely be using them again. Thank you Regards Morgan Mcgarrity Dundaly, Co. Louth

Hi, Cathal did an excellent job servicing our sewage treatment system. I would recommend Sepcon to anyone needing to replace, repair or newly install a sewage treatment system. All of the team are very professional. We don't think twice about our sewage treatment system as we know a very knowledgeable and experienced team installed and maintain it. Regards Ashlyn Kesso Balbriggan, Co. Dublin

Hi All, Excellent service provided. Cathal, was punctual, knowledgeable and detailed in the execution of his activities and his explanation to my many questions. So much so, that based on what I saw and heard from him, I have every intention of taking out an annual service contract with Sepcon. PJ Vaughan Clane, Co. Kildare

I was on your web site on Sunday morning (Nov. 20th) at 11:30 looking to see your service/repair capability as I needed to get my septic tank serviced.  I was contacted by IM and was asked if I needed any help. I explained what I needed and was informed that a person would be in contact on Monday morning. I replied that I was lecturing on Monday morning so please make it Monday afternoon. I was contacted on Monday afternoon and given an appointment for Thursday. I got a call approx. 40 minutes prior to them arriving.  They were very efficient and did the service and replaced a pump. They were able to process the visa payment. This is absolutely outstanding service and the best I have ever experienced on returning from Canada in 2002! Well done and I will be telling anybody I know that has a septic tank about you. I also brought it up in my UCD lecture yesterday. John Byrne Drogheda, Co. Louth

Professional and timely. Would gladly use again. Niall McManus Athy, Co. Kildare

I have no problem in recommending your company, you provided us with a quality product within budget and on time. Martin Harte Newcastle, Co. Dublin

Our job required not just technical expertise - it included delicate negotiations with a neighbor and Sepcon managed both tasks superbly. They have also followed up with the after-sales service they promised. Connell O'Caoimh Howth, Co. Dublin

Let me say how delighted I am with the work carried out by you; it is a joy to behold. The septic tank works like a dream and as for the landscaping everyone is complimenting me on how well it all looks so take a bow. A thousand thanks for being so helpful. Many Thanks Ita Murphy, Maynooth, Co. Kildare

Hi Sepcon, Here is my feedback… Your service has been fantastic from start to finish.  The booking procedure was fast, simple and the booking agent did their best to respond quickly. Our problems were sorted with the minimum of fuss and the system has been working perfectly since. Your engineer was very friendly and his work was efficient and thorough. I will recommend you to all the home owners in this area. Please feel free to use this recommendation as you see fit. Gavin Nicholson Kilshanroe, Co. Kildare
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